Terrace Totem Ford is looking for a Full-time Service Advisor to join our growing team!
Job duties include, but are not limited to the following:
• Responsible for scheduling appointments, dispatching vehicles to
the technicians to be serviced and keeping customers up to date on progress of repairs/diagnosing.
• Provide accurate estimates of repairs.
• Code work orders for proper billing.
• Explain charges and completed work to customers.
• Process Warranty claims
The successful candidate must possess excellent computer and organizational skills. They must also be able to work in a fast paced, team environment. A valid, full driver’s license with a clean driver’s abstract is required. Previous experience is considered an asset.
COVID-19 considerations: We provide all the necessary sanitization materials and PPE to get the job done safely!
Job Types: Full-time, Permanent with Benefits
Salary: Earn up to $70,000 per year with bonuses
Schedule: 8 Hour Shift, Monday through Friday, occasional weekends may be required
License: Class 5 Drivers License
Benefits: • Company Events • Company Pension • Dental Care • Disability Insurance • Extended Health Care • Life Insurance • Paid Time Off • Store Discount • Vision Care
Please e-mail your cover letter and resume to chad@totemford.net or bring in person to Terrace Totem Ford and see our Fixed Ops. Manager: Chad Sallenback.
Terrace Totem Ford is looking for a Full-time Licensed Automotive Technician. You will be working in an indoor unionized environment, with competitive wages and an excellent benefits package.
The Licensed Technician contributes to the operational efficiency of the shop by maintaining, repairing and diagnosing automotive vehicles in accordance with Totem Auto Group and manufacturer guidelines, ensuring that our customer visits meet and exceed expectations.
Job duties include, but are not limited to the following:
• Diagnose, repair, and perform maintenance in accordance with manufacturer guidelines
• Perform duties as outlined on repair orders and discuss status with service advisors
• Record all pertinent information clearly on a repair order
• Keep shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies, performing preventative maintenance, and notifying Service Management of equipment condition
• Keep up to date on automotive products, manufacturer updates, bulletins and recalls, and technical knowledge
• Achieving and maintaining CSI and fixed it right the first-time scores above regional/target averages
• Communicate effectively with Service and Parts staff
• Road test vehicle(s) as required to identify concerns and ensure quality control
• Assist colleagues with maintenance repairs
Qualifications:
• Valid Red Seal or equivalent certification
• Experience working at a Ford Dealership is an asset
• Desire to exceed customer expectations through a “Fix it right the first time” attitude
• Strong organizational skills with the ability to multitask
• Must possess a thorough knowledge of technical repairs and procedures
• Valid Class 5 driver’s license with a clean driver’s abstract
• Must be able to communicate (written and verbal) in English fluently
COVID-19 considerations: We provide all the necessary sanitization materials and PPE to get the job done safely!
Job Types: Full-time, Permanent with benefits
Wage: up to $85,000 per year with annual wage increases
Schedule: 8 Hour Shift, paid coffee breaks Monday to Friday some weekends or overtime may be required
Benefits: • Company Events • Company Pension • Dental Care • Disability Insurance • Extended Health Care • Life Insurance • Paid Time Off • Store Discount • Vision Care
Please e-mail your cover letter and resume to Chad@totemford.net or bring in person to Terrace Totem Ford and see our Fixed Ops. Manager: Chad Sallenback.
Quick Lane Automotive Technician.
Quick Lane Terrace is looking for a Full-time Licenced Automotive Technician. You will be working in an indoor unionized environment, with competitive wages and an excellent benefits package.
Job duties include but are not limited to the following:
o Repair and maintain all makes and models of vehicles
o Perform all repairs with quality workmanship
o Servicing drivetrain components
o Repair and balance tires
o Change engine oil, and perform servicing
o Provide recommendations based on manufacturer’s maintenance schedule and vehicle assessments
o Suggest new products and services
COVID-19 considerations: We provide all the necessary sanitization materials and PPE to get the job done safely!
Job Types: Full-time, Permanent with benefits
Wage: Up to $85,000 per year with annual wage increases
Schedule: 8 Hour Shift, paid coffee breaks, Monday to Friday, some Saturdays
Education: Automotive Service technician Skilled Trades Certificate
License: Class 5 Drivers License
Benefits: • Company Events • Company Pension • Dental Care • Disability Insurance • Extended Health Care • Life Insurance • Paid Time Off • Store Discount • Vision Care
Please e-mail your cover letter and resume to Chad@totemford.net or bring in person to Terrace Totem Ford and see our Fixed Ops. Manager: Chad Sallenback.
Tire & Lube Technician
Quick Lane Terrace is looking for a Full-Time Tire & Lube Technician for a fast-paced service center. You will be working in an indoor unionized environment, with competitive wages and an excellent benefits package.
Job duties include, but are not limited to the following:
• Replace oil, air and fuel filters on all makes and models
• Repair, mount and balance tires
• Change engine oil and lubricate moving parts and perform servicing of cars, SUVs, and trucks
• Provide recommendations based on vehicle assessments
• Suggest new products and services
COVID-19 considerations: We provide all the necessary sanitization materials and PPE to get the job done safely!
Job Types: Full-time, Permanent with benefits
Wage: up to $45,000 per year with annual wage increases
Schedule: 8 Hour Shift, Monday to Friday, some Saturday’s
Experience: Automotive: 1 year (Preferred)
Education: High School Diploma
License: Class 5 Drivers License
Benefits: • Company Events • Company Pension • Dental Care • Disability Insurance • Extended Health Care • Life Insurance • Paid Time Off • Store Discount • Vision Care
Please e-mail your cover letter and resume to Chad@totemford.net or bring in person to Terrace Totem Ford and see our Fixed Ops. Manager: Chad Sallenback.