Terrace Totem Ford and Snow Valley Ford

Contact Us - Terrace Totem Ford

Sales - Terrace

Call

855-908-2929
Fax: 250-635-2783

Hours

Monday: 9:00 AM to 5:30 PM
Tuesday: 9:00 AM to 5:30 PM
Wednesday: 9:00 AM to 5:30 PM
Thursday: 9:00 AM to 5:30 PM
Friday: 9:00 AM to 5:30 PM
Saturday: 9:00 AM to 5:30 PM
Sunday: Closed
Request a Test Drive
Service - Terrace

Call

877-801-6933

Hours

Monday: 8:00 AM to 5:30 PM
Tuesday: 8:00 AM to 5:30 PM
Wednesday: 8:00 AM to 5:30 PM
Thursday: 8:00 AM to 5:30 PM
Friday: 8:00 AM to 5:30 PM
Saturday: 8:00 AM to 5:30 PM
Sunday: Closed
Parts - Terrace

Call

888-494-1206

Hours

Monday: 8:30 AM to 5:30 PM
Tuesday: 8:30 AM to 5:30 PM
Wednesday: 8:30 AM to 5:30 PM
Thursday: 8:30 AM to 5:30 PM
Friday: 8:30 AM to 5:30 PM
Saturday: 8:30 AM to 5:30 PM
Sunday: Closed
Fleet - Terrace

Call

855-908-2929

Hours

Monday: 8:30 AM to 5:30 PM
Tuesday: 8:30 AM to 5:30 PM
Wednesday: 8:30 AM to 5:30 PM
Thursday: 8:30 AM to 5:30 PM
Friday: 8:30 AM to 5:30 PM
Saturday: 8:30 AM to 5:30 PM
Sunday: Closed
Request a Test Drive
Rentals - Terrace

Call

1-800-463-1128

Hours

Monday: 8:30 AM to 8:30 PM
Tuesday: 8:30 AM to 8:30 PM
Wednesday: 8:30 AM to 8:30 PM
Thursday: 8:30 AM to 8:30 PM
Friday: 8:30 AM to 8:30 PM
Saturday: 8:30 AM to 7:30 PM
Sunday: 8:30 AM to 8:30 PM
Norm's Auto Refinishing

Call

250-635-3929

Hours

Monday: 8:00 AM to 5:00 PM
Tuesday: 8:00 AM to 5:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed
Email

Contact Us - Snow Valley Ford

Sales - Kitimat

Call

877-897-0323
Fax: 250-632-4886

Hours

Monday: 9:00 AM to 5:00 PM
Tuesday: 9:00 AM to 5:00 PM
Wednesday: 9:00 AM to 5:00 PM
Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 5:00 PM
Saturday: 9:00 AM to 5:00 PM
Sunday: Closed
Request a Test Drive
QuickLane - Kitimat

Call

877-886-0720

Hours

Monday: 8:00 AM to 5:00 PM
Tuesday: 8:00 AM to 5:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday: 9:00 AM to 5:00 PM
Sunday: Closed
Parts - Kitimat

Call

888-702-4473

Hours

Monday: 8:00 AM to 5:00 PM
Tuesday: 8:00 AM to 5:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed
Rentals - Kitimat

Call

877-897-0323

Hours

Monday: 8:30 AM to 8:30 PM
Tuesday: 8:30 AM to 8:30 PM
Wednesday: 8:30 AM to 8:30 PM
Thursday: 8:30 AM to 8:30 PM
Friday: 8:30 AM to 8:30 PM
Saturday: 8:30 AM to 7:30 PM
Sunday: 8:30 AM to 9:30 PM
Request a Test Drive

About Terrace Totem Ford and Snow Valley Ford

The Totem Auto Group is proud to have served Northwest British Columbia for over 40 years. We owe our continued success both to our great staff and to our dedication to our customers and community. When you walk into our dealership you will be greeted with a smile and be offered exceptional service. We operate two Ford dealerships in Northwest British Columbia, including Terrace Totem Ford and Snow Valley Ford. This allows us to provide the communities of Terrace, Prince Rupert and Kitimat with professional sales and service for new and used vehicles.

Our commitment to you continues well after the sale is complete, and your total satisfaction is our ultimate goal. Whether you are purchasing of a new or pre-owned vehicle, or are bringing your current vehicle in for service or maintenance, we have the factory-trained professionals standing by to satisfy your transportation needs.

We look forward to hearing from you. Feel free to contact us online if you have any questions or concerns, or call us toll-free at:

Terrace Totem Ford: 855-908-2929

Snow Valley Ford: 877-897-0323

Mission

At the Totem Auto Group our shared purpose is to provide a meaningful experience to both our customers and our team, in such a way that we are proud of the job that we do and fulfilled when we go home to our families at the end of the day.

Values
Responsibility, Success, Hard Work, Fulfillment, and Fun!

Meet Our Staff

Stop by Terrace Totem Ford and Snow Valley Ford for all your Ford service needs.
Questions? Any of our knowledgeable service and sales people can help. Call 855-908-2929.
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First Last

Title

555-555-5555

Employee Stories
We’re a local company made up of long-time residents and new Northwestern BC’ers, better halves and single parents, parents sending their kids off to college/university and parents trying to pick a name for their new born before a deadline, athletic adventure seekers and creative quilters + crocheters, young people and their sometimes wiser counterparts, and new employees and employees of over 40 years.

Dimitri's Story

Sales consultant Dimitri Filtziakis and his spouse Hayley are pleased to announce the name of their newest addition, born June 5. With barely one day before the deadline to choose a name, they've decided upon Cohen Athanasios Filtziakis.

Dimitri was born in Terrace to Greek immigrants. As a matter of fact, he was rushed to Terrace Memorial Hospital and was practically born in the hallway! Most of you know Dimitri, the kid from the bench who played a ton of sports, including soccer, basketball, tennis, biking and more. Nowadays, aside from fishing, soccer, hockey, and sledding, he spends a lot of free time camping at places like Redsand Lake, Hart Farm, and Furlong Bay. Once a year, he and his family will do a big trip to places like Salmon Arm and Jasper.

He’s been a sales consultant at Terrace Totem Ford for over 10 years. Our owner actually offered Dimitri the job while Dimitri was working at Sight & Sound, programming the owner's remote control! But it’s not the first time Dimitri worked with us. After high school, he washed cars at Terrace Totem Ford for 6 months before he lost his license and got laid off!

Dimitri is a good guy and a car guy that truly enjoys the fulfilling feeling that comes from selling a customer a vehicle.
Danielle's Story

Most people know Danielle Misener as she grew up in Terrace – but did you know she was born in Hazelton?! As a teen in Terrace, she worked as a lifeguard at the Aquatic Centre. She moved to Kamloops and continued as a lifeguard while attending university. Eventually, she tried her hand at furniture sales and developed her superb customer service skills. But Terrace eventually brought her back and four years ago, Terrace Totem Ford was lucky enough to hire this energetic and kind lady as a sales consultant! When she’s not at work meeting new people from different walks of life, she spends her time outdoors – swimming and ATVing. She also recently became a homeowner and spends time being a “cool mom” for her son Bastian (9) and two step kids, Kyla (9) and Justin (11).
Rajan's Story

Rajan Sangha, sales consultant at Terrace Totem Ford, was born in Terrace and is a very accomplished athlete. Of Indian descent, his parents came to Canada 45 years ago. His father worked at a sawmill and his mom used to work at Sight & Sound and the Saan Store - she now works at TD Bank. He has two dogs (both boxers). The older one is named Cassius (after the great Mohamed Ali) and the new dog is Laila (after Mohamed Ali’s daughter).

His reverence for Mohamed Ali comes from over ten years of experience in the martial arts. He is a sensei at Shogun Dojo Terrace and works closely with Amber Dougan Pipe, the other sensei and founder. He runs multiple classes, including fitness, karate, and kickboxing.
His involvement with Shogun brings him all over the world. He’s been to Portugal, Spain, and traveled all across Canada. Next March, Shogun is heading to the Irish Open – the biggest karate event in the world.

If you’re an early riser, you may have seen Rajan lead fitness classes that run from 6am to 7am. The class has been known to be around Christy Park, running up the bench or along the Howe Creek Trail.
He’s also played hockey since he was six years old and became a Riverkings player in 2011. He now plays with the Norm’s Auto team (along with many Totem Auto Group staff) and was part of the group that won the Terrace Mens Hockey League championship last year (you might have seen them in the paper!)
In 2013, Rajan won two Canadian Championships as a kickboxer. But he defines success as seeing his students succeed at tournaments. Kyle Gonzalez, another sales consultant at Terrace Totem Ford, is one of Rajan’s students and has nothing but praise for his sensei!
Kyle's Story

Kyle Gonzalez is a sales consultant at Terrace Totem Ford. He was born in 1986 – the year Mexico hosted the World Cup. His family had planned to visit their home town, Guadalajara, which was a host city to some of the World Cup events. But his mom was pregnant and the family opted to stay in Kitimat. His family moved to Kitimat just when Alcan was starting up. At first, his parents did not speak a word of English. It was Kyle’s older sister who went to school, learned English, and started teaching her parents. Coming from humble beginnings, his family remains very close. This is despite his sister now working as a vice president for a university in Medicine Hat and his older brother living in Taiwan, operating a couple of Mexican restaurants.

Kyle grew up playing a bunch of sports, including basketball, hockey, soccer and also volunteered with sports teams. At 18, he went to Grande Prairie on a soccer scholarship. He recently set up the Kitimat FC men’s soccer team. He built the roster, ordered uniforms, and continues to manage, coach, and play for the team (leading the team in goals). He’s also an outdoorsy guy and loves to fish and camp.

The ladies may like to know that Kyle is a Spanish-speaking, single, and charming guy that enjoys long walks to the beer fridge.
Barb's Story

Barbara Kosinski is an LA girl – she was born in Lethbridge, Alberta. But she and her family moved to Calgary when she was one year old. She began her career in Calgary’s auto industry, working at Stampede Pontiac. There, she worked in the parts department in a data processing role, before moving onto warranty submissions, and then onto accounting. In 1993, when her husband received a job offer at Mills Memorial Hospital, she moved to Terrace with him. Before starting at Terrace Totem Ford as an administrative assistant in the accounting department, she worked at K-Mart, the Saan Store and Safeway (who remembers K-Mart and the Saan Store in Terrace?!).

In her free time, she is an avid quilter. She loves the process of essentially putting together a jigsaw puzzle. She’s a frequent visitor to local businesses Fabricland and Creative Zone. She likes to plan her quilts one step at a time versus buying all of the materials at once. Her family, including her husband, nieces, and nephews are a lucky bunch because they often receive quilts from her as gifts. She makes them just because at this point, because she says you can “sow troubles down the thread”. See a picture of the quilt she made for her nephew that includes patches called “Kitty Twitter” and “Face Woof” in the comments.

She loves living in Terrace and only misses Calgary for its restaurants. But she compensated by becoming a great cook and has cooked meals including butter chicken and Chinese food.

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